Store Notice: Certificate Images No Longer Displayed in the list

To Our Dear Customers

U.S. Orders — Temporary Processing Delays
We’re currently not accepting time-sensitive or urgent U.S. orders. Estimated delivery is 8–16 business days. Tracking may pause at the border during document review—this is normal.

U.S. Orders — Tax-Prepaid (No Extra Fees at Delivery)
All U.S. shipments are sent tax-prepaid (DDP). Taxes and duties are prepared in advance, so you won’t be charged any additional fees upon delivery. Shop with confidence: the checkout total is your final price.

EU Orders — Phone Number Required
Please include your phone number (with country code) at checkout. Carriers require it to issue the shipping label. Thank you!

Canada Orders — Delivery Notes
We ship via Chit Chats (not Canada Post). Couriers typically deliver to your door and may not have mailbox access. If your building uses a buzzer code, please include it with your address. Thanks for your help.

Certificates — Photos & Availability

To comply with new guidelines, product images can not display a photos that contains scannable QR codes. If an item described as "certified" and you’d like to view it, please message us.

Due to recent regulatory changes, physical jade certificates are no longer included in packages (except within Canada). Digital/online versions are available instead.

How to find the online certificate

— AllaboutJadeCanada
Timeless jade, timeless you.